Frequently Asked Questions

F.A.Q.

Below are some of the frequently asked questions, for any other questions and inquiries feel free to get in touch with us at Hello[at]dopedesigndeals.com

How do you offer such deals?

At DopeDesignDeals, our motto is to help fellow designers save big on most useful resources which help them with their day to day designing. We collaborate with most talented creators to bring all our dope design deals. Deals last for a limited period of time and once a deal is expired it won’t be back again.

How to buy?

It’s pretty simple, just click on the Buy button, a popup will appear where you can put your email and card information ( or click on PayPal logo ) to make the purchase.

Can I buy using PayPal?

Yes, Absolutely! When you click on the buy button, a popup appears, in this popup simply enter your email and click on the PayPal logo, it will take you to the PayPal site where you can make the payment.

Can I buy with my credit/debit card?

We are using Gumroad to process payments, they are very secure and reliable. They do accept all major credit/debit cards as well as PayPal.

How do I download my purchased files?

Once the payment is completed, you will receive an email with download links ( also check SPAM folder ). You’ll also be asked to create an account on gumroad so they remember your purchase , we highly recommend that. That way you’ll have access to all of your downloads. In a case of any problem with downloads, just contact us and we will resolve.

How do you secure payments?

We are using Gumroad to process payments, they are very safe and secure. You can read more about payment safety on their website – Safe Buying

Can I get a Refund?

Since we are dealing with the digital files, we suggest you make sure what would you receive upon purchase by reading the information provided on the deal page or by asking us through comments or support email ( Hello@dopedesigndeals.com). The only exception where you get a refund is if downloaded files are corrupted or damaged or the delivered item isn’t as advertised. This would mean that files are not working for other buyers too. In that situation, we will look for a way to resolve the problem by providing your correct files. However if we fail to do so we’ll issue a refund if requested.